System Engineer with 2.5+ years of experience in data management, operations, and process optimization. Skilled in SQL, Power BI, ServiceNow automation, and ensuring data accuracy with confidentiality. FLM Azure Data Engineer certified.
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I am a System Engineer with 2.5+ years of experience in operations, data management, and process optimization across Cognizant and GlobalLogic. I specialize in handling sensitive data with confidentiality, building automated Power BI dashboards, configuring ServiceNow workflows, and writing SQL queries for data extraction and transformation.
As a certified FLM Azure Data Engineer, I bridge the gap between operational excellence and data-driven decision making. My proven ability to streamline processes, ensure data accuracy, and enhance organizational efficiency makes me a valuable asset for data-centric roles.
Core competencies in data management, reporting, and operational tools
Industry-recognized certifications validating my technical expertise
Comprehensive program covering Azure data services, modern data warehousing, big data analytics, and enterprise data governance with hands-on capstone project.
Validates expertise in designing and implementing data solutions using Azure data services including ingestion, storage, transformation, and visualization.
Foundational knowledge of cloud services, Azure architecture, security, privacy, compliance, and pricing models.
Certified in Oracle database fundamentals including SQL, PL/SQL, database architecture, and data management principles.
Proficiency in ServiceNow platform administration including incident management, workflow configuration, and reporting.
Expertise in Power BI data preparation, modeling, visualization, and deployment across enterprise environments.
Key projects delivering measurable impact in data management and operations
Supported global healthcare company Merck by running Comet operations, troubleshooting data issues, and driving ticket resolution. Executed SQL queries to extract and process data while monitoring operations for smooth process execution.
Contributed to DeepMind's AI model training through data extraction, transformation, and validation. Performed data annotation and content generation for AI training, ensuring high data integrity and accuracy for machine learning models.
Developed automated Power BI dashboards to monitor incident trends and SLA compliance at Cognizant. Improved team productivity and reporting efficiency with real-time visualizations and drill-through analytics.
Configured and automated ServiceNow incident management workflows enabling efficient ticket creation, assignment, and resolution tracking. Streamlined operations reducing manual effort and improving response times.
Performed data analysis on structured datasets to identify patterns and support issue resolution. Conducted data validation and quality checks ensuring high data integrity and accuracy across multiple project streams.
Built comprehensive KPI reporting dashboards combining Power BI and Excel to track operational efficiency, incident resolution SLAs, and team productivity metrics for management decision-making.
Delivering operational excellence and data-driven solutions
Managing incident resolution and data operations while driving process improvements through automation and analytics.
Contributed to high-impact AI and data projects while building expertise in data management and quality assurance.
Foundational education that shaped my analytical and technical capabilities
Milestones and accolades throughout my professional journey
Awarded top performer in the FLM Azure Data Engineer program for outstanding capstone project demonstrating expertise in cloud data solutions.
Optimized ServiceNow workflows and reporting at Cognizant, improving incident resolution SLA compliance through automated tracking and dashboards.
Recognized at GlobalLogic for outstanding contributions to the DeepMind AI training data project, ensuring high data quality and timely deliverables.
Maintained above-target performance ratings at both Cognizant and GlobalLogic through consistent delivery, process improvements, and collaborative teamwork.
Operational and data services from execution to optimization
Design and manage data extraction, transformation, and loading workflows using SQL, Oracle DB, and Azure Data Factory for consistent, reliable data delivery.
Create automated, interactive dashboards with advanced DAX, real-time data refresh, and KPIs tailored to operational monitoring and business intelligence.
Configure and automate incident management workflows, ticket routing, and SLA tracking to streamline IT operations and improve response times.
Perform comprehensive data analysis, quality checks, and validation using SQL, Excel, and Power BI to ensure data integrity and support decision-making.
Analyze existing operational workflows, identify bottlenecks, and implement data-driven improvements to enhance efficiency and reduce manual effort.
Implement SLA monitoring frameworks, automated reporting, and compliance dashboards to ensure service delivery meets organizational standards.
Feedback from colleagues, managers, and collaborators
Ujwala consistently delivers high-quality work with great attention to detail. Her Power BI dashboards transformed how our team tracks incident metrics and SLA compliance, making data accessible to everyone.
★★★★★
Working with Ujwala on the DeepMind project was a pleasure. Her data validation skills and ability to maintain high accuracy under tight deadlines made her an invaluable contributor to our AI training pipeline.
★★★★★
Ujwala's ability to quickly learn new tools and processes is impressive. She took ownership of ServiceNow workflow automation and significantly improved our incident resolution times and team productivity.
Have a role or project that matches my skills? Let's talk about how I can contribute to your team.
I'm actively seeking opportunities as a Data Engineer, System Engineer, or Data Analyst. Feel free to reach out through the form or any of the channels below.